You can contact the library by chat, e-mail, telephone and Information Point Online, or by visiting our Question Forum (FAQ). You can also get guidance for personal help.
You are also welcome to visit us on-site and avail of service via our information points in the library. We advise all our visitors to follow the Swedish Public Health Agency's Covid-19 recommendations and stay at home if you have any flu-like symptoms.
Chat, send e-mail and call the library
For questions about your loans, orders, library account and the like, you are welcome to contact the library by chat, e-mail or telephone. To chat with us, click on the chat bubble that is visible on our website. We respond during our opening hours.
If you want to contact a specific member of staff, you can send an e-mail according to firstname.lastname@example.org.
Quick answers via Ask the Library
If you want a quick answer, you can send a message to our Question Forum “Ask the Library (FAQ)”. There you will also find answers to the most frequent questions that the library receives.
Information Point Online
If you have questions for our librarians about your loans or similar matters, you can also get in touch via Zoom. Online Information Point is intended to work the same way as the information points at the library, the only difference is that they are digital.
Online Information Point will re-open if necessary during the autumn semester.
As a student at Stockholm University you can get help with information seeking at the library’s drop-in tutorials in information seeking via Zoom.
Press and communication
The editorial staff at the library share news about the university library's activities by internal and external channels. Please feel free to contact us regarding our website communication, press inquiries to the library, the podcast “Behind the Bookshelf” (the podcast is in Swedish by the title “Bakom bokhyllan”), or regarding our social media channels.
Follow us on social media where we announce the library's activities, inform about opening hours and answer questions. We respond within 24 hours on weekdays during office hours.
The University Library's newsletter, which is in Swedish only, informs about current news and events at the library, the library's work with open access, recent books from Stockholm University Press and about the latest episodes of the podcast “Behind the Bookshelf” (Bakom bokhyllan). It is published a number of times per semester.
Here you will find find supplier information about how to send invoices to Stockholm University Library.
Delivery address: Stockholm University, Frescati Library, Frescativägen 8, 114 18 Stockholm, SWEDEN. The goods should be marked with "University Library".
Postal adress: Stockholm University Library, 106 91.
Bankgiro: 812-0669 (Danske bank)
Enter reference: 680 and the customer's/dept. name.
Foreign invoices and further Supplier information
Last updated: June 10, 2021