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Arrival Information

On this page you will find necessary information regarding picking up your keys, where keys can be collected, and how to get to Stockholm University.


Students renting accommodation from the Housing Office, Stockholm University, during the spring semester 2023 can pick up the key to their room as from January 15 and onwards (it is not possible to collect the keys any earlier than this date).

On January 15, keys are handed out at Servicecenter Södra (Södra Huset, entrance D, floor 4, Campus Frescati) between 10:00-22:00 (10 am to 10 pm). Note! Please bring a valid passport or Photo ID, it is required to pick up your keys.

For students who arrive on January 15 and onwards, keys are picked up at Servicecenter Södra during their opening hours (Monday–Thursday 08:00–16:00 and Fridays 08:00-15:00).

If you arrive outside the Service center opening hours, please send an e-mail with information about your exact arrival date/time to: The Housing Office can then arrange an alternative way for key pick-up.


Please see more information on how to go from the airport to Stockholm University:  How to get to_ (496 Kb)

If you travel on buses and subway via SL, we suggest that you first purchase a single trip fare and wait with purchasing another travel card, since you will be able to get a reduction on the price when you receive your student card from the Student Union. For more information about the Student Union and student cards, please contact the Student Union.


The arrival service for the Spring semester 2023 is offered on January 15. There will be teams welcoming all new students at Arlanda airport and a shuttle-bus service from the airport to the university's main campus.

On campus, students can collect the keys to their accommodation and meet staff at the Info center to get a one-time code for the university account’s activation.

Read more about the welcome activities: 

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